Warranty

Our Pet Doors Warranty: Comprehensive Coverage for Long-Term Satisfaction

Thermo Flap Pet Doors come with a warranty that actively protects your investment and ensures long-lasting durability. First, the warranty covers the general construction of the pet door frames for five years, giving you peace of mind that the frame will remain strong and free from defects in materials or workmanship. This extensive coverage means you can trust the core structure of your pet door to perform reliably over time.

In addition, the flaps themselves carry a two-year warranty under our warranty. However, it’s important to remember that this flap warranty does not cover damage caused by improper installation or pet-related wear and tear. Therefore, to keep your warranty valid, you must install the door correctly and use it responsibly.

Thermo Flap Pet Doors Warranty: Maintenance and Care Recommendations

Moreover, to maximize the benefits of your Thermo Flap Pet Doors warranty and extend the life of your pet door, you should follow simple maintenance steps. Specifically, clean the flap material-made from clear polyvinyl chloride (PVC)-regularly using only mild dish soap and water. Avoid harsh cleaning agents at all costs, as they can degrade the flap’s flexibility and durability, which may void the warranty. The manufacturer clearly instructs:

DO NOT USE CLEANING AGENTS TO CLEAN THE FLAPS

By following these care guidelines, you help preserve the flap’s integrity and ensure smooth, reliable operation. With proper maintenance and adherence to warranty terms, Thermo Flap Pet Doors are designed to last a lifetime, offering consistent performance and comfort for your pets.

In conclusion, the American Pet Doors warranty provides robust protection for both the frame and flap. When combined with clear maintenance instructions, this warranty makes Thermo Flap Pet Doors a smart, durable, and dependable choice for any pet owner.